Technologist, Innovation Center (Food & Beverage Lab)

Job Description

– Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
– Communicate effectively to the reporting manager and sales team on project progress, results and analysis that will lead to product solutions
– Cooperate with relevant team/clients to define new market trend, new product concept to identify new opportunities/products/ingredients
– Maintain test reports, technical literature, equipment calibration, the raw materials database and project status files
– Develop and formulate new products by providing prototypes, formulations and procedures to support sales performance
– Design experiments to guarantee the capability and stability of products/samples
– Maintain a clean and safe working laboratory and operating practice and organize files, computer generated reports and project-related documentation
– Monitor projects by coordinating with the sales team, including preparation of formulation guidelines, samples of finished products as per the customer expectations, etc.
– Analyze current product profile of key customers to suggest new recipes and techniques for product improvement for our key customers
– Support in providing technical training for the sales team to upgrade their technical capabilities and product knowledge
– Implement effective sampling procedures to make sure that samples are packed in hygienic conditions and distributed in a safe manner
– Assist the sales team to successfully demonstrate product applications to customers by undertaking trials at customer locations; and provide insight feedback and documentation support
– Support the sales team to resolve technical problems from customers on issues related to product compliance, new applications, innovation and introduction of new products, etc.