Executive, Key Account Management
Job Description
– Execute processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
– Coordinate and assist in conducting annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
– Track team/key account progress against key performance indicators. Provide timely feedback to team members on the execution of action plans and development areas
– Drive monthly business review meeting with assigned customers to ensure all KPIs delivered
– Responsible for in-store activities as per agreed KPIs and evaluate its effectiveness with key actionable insights
– Develop strong business relationship with key assigned customers through best-in-class customer services – proactivity, service level, delivery service
– Work closely with the Marketing function on promotional activities for the Assigned account to deliver overall/category growth.
– Ability to manage internal stakeholders to deliver business growth
– Other’s task assigned by manager
Job Requirements
- Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
- Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
- Demonstrate strong negotiation and communications skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken
