Operation Specialist in Logistic (Freight Forwarding)

Job Description

1. Contact with shipper for all necessary procedure supports.
2. Responsible for day-to-day coordination, execution and tracking of sea import, export as well as transshipments.
3. Prepare of essential shipping documentation on a daily basis.
4. Follow up and updating customers on their import/export shipments.
5. Communicate with carriers, terminals, oversea agents and internal Logistics team if need
6. Ensure all shipment documentations are compliant with customs rules and regulations.
7. Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, license etc.
8. Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
9. Other ad-hoc tasks, urgent duties and projects as well as assignments.
10. Report to manager or upper level when required