VIP Service

Job Description

1. A warm and sincere greeting. Use the guest name, if and when possible.
真诚热情的问候，尽可能使用顾客的名字。
2. Anticipation and compliance with guest needs. 预计并满足顾客的需要。
3. Fond farewell. Give them a warm good-bye and use their name, if and when possible.
礼貌的道别，尽可能使用顾客的名字和他们说再见。
4. To seat guests in a manner that every guest will receive the fastest and most courteous service at all time. 礼貌地领引顾客入座，确保以最快的速度和最礼貌的方式为每位顾客服务。
5. To set the tone of aggressive hospitality with a display of friendly enthusiasm that will continue all through the restaurant during the entire meal period. 顾客整个用餐期间服务用语要热情、友好、主动。
6. To supervise and control seating in the restaurant and ensure that guests are seated in stations so that no server is overloaded with guests at any given time, and in order to seat guests in a manner that is fair to all the servers. 掌管并控制餐厅的座位数，为了服务公平到位，确保在任何时候不会发生有的区域客满而有的区域没有客人的现象。