Collection Officer (Poi Pet)

Job Description

• Organize and maintain support documents and loan files.
• Coordinate with the team working on the field using GPS technology to track their locations, monitor their progress, and help give the technical assistance as needed.
• Compile data and prepare collection reports, ensuring that they are complete and informative.
• Maintain and update databases and systems related to the collection department, ensuring data integrity and security.
• Collaborate with other departments, such as operation department, and Finance, to obtain necessary information and documentation for the collection process.
• Support in repossession activities and reselling the repossessed units.
• Assist in resolving customer inquiries and complaints related to collection activities in a timely and professional manner.