Fleet Officer
Job Description
• Assistant in fleet management
• Coordinate with external stakeholder regarding vehicle repairing, car insurance and other supplies
• Assists service customers during the morning service rush, when possible
• Supervises all vehicle deliveries, ensuring that each customer Is informed of the vehicle’s warranty details, maintenance requirements and features, particularly those related to safety
• Perform any basic vehicle repairing if needed
• Real-time monitoring movement and fast respond call
• To build and maintain best relationship with all customers
• Solve any related problem to customer in the fast manner
• Review and keep record for booking/repair and maintenance
• Ensure all fleet documents are up to date and properly kept
• Check and prepare Driver OT/Per Diem
• Weekly expense report to fleet manager and general manager
• Manage car key, payment request for fleet team
• Maintain details of vehicle servicing and ensure vehicle have valid inspection dates
Other AVIS operation
• Assist AVIS sales team to provide fleet document to/from customer
• Handle complaint/feedback from customer
Job Requirements
• Bachelor or equivalent in Automotive
• Vehicle knowledge background and Technical cars knowledge
• Ability to work accurately with deadlines using their own initiative
• English as working languages (Chinese speaking is preferred)
• At least handle B2 driving license
• Computer skills Excel, Word, E-mail, outlook
