Deputy Key Account Manager – Chinese Speaking

Job Description

Finding bidding and sales opportunity, analyze and identify their requirements, preferences, competitors status, budget and other key information.
Develop sales strategies, implement account plans and lead generation to achieve sales targets
Build and foster strong relationships with key clients, high profile account, contacts, acting as primary point of contact and taking perfect care of each account’s concerns, complaints and grievances.
Conduct customer insights, market trend analysis to understand each account’s preferences, customer behaviour, market information, anticipate future needs, develop solutions that meet their requirement and deliver exceptional customer experiences.
Develop and keep track of all sales record, database management, bidding history, complaint and customer information.
Drive sales by up-selling, cross-selling, and create value chain business opportunities with them.
Conduct price and contract negotiation, terms and conditions review with key clients and high profile account, ensuring mutually beneficial agreements and compliance.
Prepare, review quotation, sales contract, sales terms and conditions, bidding documents, sales proposal, reports, internal and external letters
Manage internal and external communication, collaborating with internal teams to deliver solutions and meet client’s needs.
Prepare sales forecasting, performance report and other reports to management or as per request from relevant departments.
Manage Department’s Social Media plateform and create the posting content toward digital sales for B2B.
Develop sales operation’s SOP, policy manual, guideline, and memo in complaince to companys rules, regulations and best practice.
Work closely with 5&M Department in designing and implementing sales campaign, preparing key account sales events, product launching, marketing tools, and materials.
Support new sales consultant on product knowledge training, role play, sales skills, reporting and B2B sales.
Supervise and manage team performance, understand their challenges and provide key activities plan, solution, guidance, and support to increase sales volumn and productivities.
Perform other tasks as assigned by supervisor.