ការពិពណ៌នាការងារ
1. Answer calls and enquiries from customers and work with relevant
stakeholders (field sales staff, delivery team, etc.) to ensure that
concerned issues are addressed.
2. Process Sales Orders (SOs) based on Purchase Orders placed through
inbound calls, field sales staff and walk-in customers to ensure that
there are SOs ready in the system for delivery.
3. Check and verify payments made through bank transfer and/or other money
transfer platforms before issuing Sales Orders (SOs)
4. Consolidate daily SOs and report to relevant stakeholders
5. Make outbound calls to customers to provide, collect or update relevant
information such as (promotion, order delivery status, customer
information, etc.)
6. Other tasks assigned by line manager
Job Requirements
Qualifications
1. Education:
o University student in Business, Economics, Accounting or related fields
o Fresh graduate is encouraged
2. Experiences:
o 1 year experience in data entry and basic SAP usage, administrative
process
o Experience in TeleSales is advantage
3. Skills and knowledge:
o Telephone communication, administration, data entry
o Microsoft Office (Word, Excel, Power Point)
o Ability to learn and use new technology