Sales Specialist (Laboratory)

ការពិពណ៌នាការងារ

• To learn the knowledge of the products and share it with the customers to get their interest and sales to achieve the company’s target and KPI set.
• Communicate with the principals on product knowledge, price, market information, sales & purchase plan, and product recall.
• Communicate with internal partners, including sales admin and other departments, to ensure the smooth process of purchasing, sales, and after-sales services.
• Explore the healthcare market and source additional products to expand the product portfolio or suggest an adjustment to the current product portfolio to support the market trend.
• Collect market information, analyse data, and monitor market strategies.
• Increase brand awareness of the company and products.
• Visit and maintain the relationship with both existing and new customers.
• Attend training or workshops/seminars organized by the principals and by the company.
• In some cases, you may also provide on-site support with engineers for the installation and user training and ensure the successful closing of the sales orders.
• Provide brief daily activities, weekly plans, and reports to the business manager.
• Manage customers and resolve customer complaints
• Perform related tasks as assigned by the line manager.