Customer Relations Officer (KIA Cambodia)
ការពិពណ៌នាការងារ
– Greeting customer and provide best service to customer walk-in in showroom
– Be able to respond to customer about the product and service suggesting information about other products and services.
– Ensure to finish daily and weekly report customer feedback and customer call-in and walk-in to leader and manager
– Maintaining accurate customer information.
– Managing client relationships to build a reputation for excellent service and generate repeat business.
– Hand over the customers professionally to the sales team
– Handle customer inquiries both telephonically and by email and hand over to the right department
– Inspects showroom and amenities in good order prior to opening. Check drinks and snack stocks and report to accountant/purchaser to make refill order
– Contributes to team effort by accomplishing related results as needed
– Another task assigns by leader and manager
Job Requirements
- Height at least 163 CM
- Good comment in English for Speaking, Writing, and Listening
- Knowledge of Computer (MS Office)
- Good knowledge of communication skill
- Problem solving skills and ability to handle difficult situations.
- Honest, respect, flexible, responsible, hardworking, and able to work under pressure