Operation Manager

ការពិពណ៌នាការងារ

-Ensure to provide a high level of customer service to residents/tenants while adhering to company
standards and procedures
-Perform periodic inspections of the properties to ensure the functioning of building systems,
minimize hazardous conditions, and secure the safety and security of property, and update the annual and
monthly maintenance work plan.
-Develops annual operating budgets and monitors operational expenses on a regular basis, and
implements strategies to ensure expenditures remain within prescribed budgets.
-Identifying and resolving resident/tenant complaints and matters, plus reporting key concerns
requiring actions to management.
-Arranging for maintenance repairs for existing residential, vacated/ rental units to achieve occupancy
standards.
-Ensure property by enforcing the security patrol service, installing and maintaining security devices,
establishing and enforcing precautionary policies and procedures, and responding to emergencies.
-. Develop a housekeeping schedule and execute day-to-day cleaning works in public areas and private
units, and service delivery.
-Collect and clear all the outstanding service fees from the previous year(s) and update the payment
collection progress.
-Participant in improving the building facilities (Fire-alarm configuration, parking system, soundproofing
at the coal chutes, post-paid system, additional camera at PA, etc)
-Performing all other duties as assigned by management.