Parts Wholesale Consultant

ការពិពណ៌នាការងារ

• Manage master list of maintenance service to track and remind the customers for monthly maintenance service
• Manage aftersales business operations of the wholesale under own responsibility
• Update the Work Order /Sales Deal Status daily, then sending dally report update promptly end of business hours
• Follow up your team to close their Hot & Potential deals on a daily basis, and support them as necessary
• Make sure you run the events as set in the plan as well as in the objectives.
• Ensure the wholesale tools are maintained in good condition all the time and do monthly tools audit regularly
• Work closely with Parts Manager and own team to ensure spare parts in both workshop and area responsible
• Ensure routine weekly stock refill and monthly stock order are maintained consistently as planned
• Ensure the supports to each OSC and Parts Reseller within the area are given promptly as needed
• Regularly visit all the business partners and kay customers in the responsible area, listen to their feedback, key issues & solutions, and report immediately to Managers and Customer Feedback Analyst after visit to take prompt action to turn the situations around
• Come up with new creative ideas to improve both parts and labor sales, and monitor against targets on a weekly & monthly basis